Rare Signed & First Edition Charles Dickens Books | The First Edition
 

STORE POLICIES

Customer Care

The First Edition has been selling rare and collectable books worldwide for more than 25 years. You will note from The First Edition website that we take great care to highlight any faults with the rare and collectable pre-owned books, some of which are over 100 years of age. The images are equally detailed with no fancy backgrounds to diminish the size of the image of the item(s) being sold.

Our competitive prices are INCLUSIVE of packing & secure insured postage with tracking and/or signature as per the service available from Royal Mail.

If the item(s) being sold are too valuable or large for Royal Mail we will dispatch orders using a courier.

The First Edition does everything, with You the Customer in mind.

Privacy & Safety

We take Consumer's privacy extremely seriously. For this reason our Privacy Policy is deliberately brief and clear. We do NOT sell, exchange or transmit Customer details to third parties, ever.

Payment Methods

The First Edition only accepts payment via PayPal.

Returns Policy

Due to our detailed descriptions, numerous high definition images, & honest approach to dealing with enquiries, we do not get requests for returns.

 

However, we will accept returns ONLY if the book or collectable purchased from our The First Edition website is not as photographed and described.

 

We actively request Customers to please ask before they buy so that the item is in the condition that they require. The books and collectables sold are second hand, had a previous owner and some can be nearly, or over, 100 years of age.

Requests for returns are considered 7 days from receipt of the order.

Customers can expect a refund when The First Edition receives back the book or collectable in the condition it was sent. It is the sender's responsibility to ensure that the returned item is securely packed to withstand transit, and that the returned item is sent via a tracked and secure service.

 

Payment of the refund up to the order value will be made within 7 days of receipt of the item.

The First Edition are here to help Customers from around the world.